Community Health Worker Training Overview

The training is offered in both live virtual and on-demand formats, providing flexible learning options to meet the needs of busy students. The course prepares individuals to support people with chronic conditions and complex health needs through patient-centered care coordination, education, advocacy, and system navigation. Graduates are equipped to improve health outcomes, strengthen care plan adherence, enhance the healthcare experience, and help reduce the overall cost of care for underserved and high-risk populations. Employment opportunities include hospitals, physician offices, clinics, long-term care facilities, and nonprofit organizations.

Participants develop a strong foundation in the Community Health Worker role, chronic disease fundamentals, lifestyle strategies for improving health, cultural competency, community advocacy, and effective communication. Special emphasis is placed on patient rights, care coordination, and motivational interviewing. Evidence-based instruction and real-world application prepare CHWs to deliver high-quality, compassionate, and effective patient support across healthcare and community settings.

Enrollment & Admissions Requirements

To enroll through the PBCMSS Institute for Learning, applicants must complete both the enrollment agreement and program application. Admission requires submission of a copy of a high school diploma or GED, along with a valid government-issued photo ID. All application materials should be submitted via email to karenh@pbcms.org. Applicants seeking scholarship consideration are encouraged to contact the PBCMSS Institute for Learning for additional information. All required documentation must be received and approved prior to the start of coursework. Tuition payment of $1199.00 is required once admission is approved.

Course Completion & Certification

The course consists of 30 hours, 29 hours of classroom instruction and 1 hour of lab simulation training. Students must successfully complete all required hours within the program period to earn a Certificate of Completion.

Students who meet all course requirements, fulfill financial obligations, and achieve a minimum 70% average on post-course evaluations will receive the full complement of education hours required to meet the training standards for Community Health Worker Certification through the Florida Certification Board. Palm Beach County Medical Society Services is a certified provider of CHW Certification Training (#5284-A), and the PBCMSS Institute for Learning is licensed by the Florida Department of Education Commission for Independent Education.

To learn more, contact Karen Harwood, School Director, (561) 433-3955 ext. 104. karenh@pbcms.org